Shipping Policy

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery times:

• Standard Delivery: 3–7 business days

• Remote Areas: May take additional time depending on courier availability

Delivery times are estimates and may vary due to weather conditions, courier delays, holidays, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (if provided).

Delivery Issues

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses or unavailable recipients.

If the package appears physically damaged during delivery, customers should record an unboxing video and contact us immediately.

Delayed or Lost Shipments

While we work with reliable courier partners, we are not liable for delays caused by courier services, natural events, strikes, customs checks, or other external factors beyond our control.

Contact Support

For shipping-related queries or assistance, customers may contact our support team through the contact details provided on our website.