Refund policy

Store Policy

Return & Exchange Policy

All electronic products sold by our store are covered under a No Return and No Exchange Policy due to the sensitive nature of electronic components.

Once an order is delivered, it cannot be returned or exchanged under any circumstances unless the product is received physically damaged during shipping.

Technical Assistance

Although returns and exchanges are not available, we are committed to supporting our customers.

We provide:

  • Basic setup guidance

  • Troubleshooting assistance

  • Technical support for installation and usage

  • Product-related consultation

Customers can contact our support team within a reasonable time after delivery for assistance.

Important Notes

  • Please ensure compatibility and specifications before placing an order.

  • Improper handling, wrong wiring, reverse polarity, water damage, physical damage, or modification of the product will void any support obligations.

  • Installation should be performed carefully and preferably by experienced users.

By purchasing from our store, you agree to all the terms mentioned above.